Smart Services
Peace of mind begins with cost predictability. With Smart Services cost-per-flight-hour offerings, join a community of owners and operators that benefit from OEM maintenance cost protection.
The program that started it all
The new Smart Services cost per-flight-hour offerings are more inclusive than ever before and provide the flexibility to tailor your cost coverage according to your operational needs.
The coverage to protect your aircraft
|
PLUS |
PREFERRED |
ELITE |
|
|---|---|---|---|
| Agreement term | 6 years new 5 years in-service |
||
| Annual minimum flight hours | Learjet 250 hrs Challenger 300 hrs Global 350 hrs |
||
| Transferable to eligible Buyer at resale1 | ✔ | ✔ | ✔ |
| Bombardier alert & recommended SB kits | ✔ | ✔ | ✔ |
| No additional program management fees | ✔ | ✔ | ✔ |
| Deficit protection at end of term1 | ✔ | ✔ | ✔ |
| Smart Link Plus2 | ✔ | ✔ | ✔ |
| Corrosion protection1 | - | ✔ | ✔ |
| Deficit protection at resale without transfer to buyer | - | ✔ | ✔ |
| Surplus credit with certain resale conditions without transfer | - | ✔ | ✔ |
| Guaranteed flight-hour rate throughout the term (subject to annual escalation) | - | ✔ | ✔ |
| Discount on non-covered parts bought during Service Center maintenance visit | - | ✔ | ✔ |
| Mobile Response Team1 | - | - | ✔ |
| Cost coverage for Pilots and Maintenance Technical Publications | - | - | ✔ |
| Service Request for Product Support Action cost coverage1 | - | - | ✔ |
| Standard shipping cost for covered parts | - | - | ✔ |
1 For new aircraft enrolments only. Subject to certain conditions.
2 Smart Link Plus is offered only for new deliveries of Challenger 3500 and Global 7500, as well as customers signing up to Smart Services who have undergone a retrofit for installation of the AHMS SB. Can be subject to certain conditions.
Several additional options to best serve your aircraft needs
In addition to the Smart Service cost-coverage programs, Customers may select to enroll in the following options for an additional flight-hour rate premium*:
Landing Gear Overhaul
This option provides cost coverage for the complete overhaul of landing gear assemblies and actuators when work is completed or facilitated by Bombardier. It includes:
- All landing gear components
- Main and nose gear fittings and axles
- Landing gear actuators
- Overhaul labour
Cabin System Components
This option provides cost coverage for cabin systems components, including:
- Cabin communication
- CMS/CES
- Audio/video monitors
- Interior and emergency lighting
- Water and lavatory systems
- Passenger oxygen system
Scheduled Labour
From minor inspections to major checks, this option provides cost coverage for scheduled labour required to perform airframe inspection tasks per Time Limits Maintenance Checks (TLMC) and Supplemental Time Limits Maintenance Checks (STLMC).
Unscheduled Labour
This option provides cost coverage for the labour required to remove and install components covered under your tailored Preferred or Elite cost-coverage program.
APU Coverage
This option provides comprehensive cost coverage for all Global aircraft APU. It includes:
- Parts and Labout for APU maintenance including overhaul
- Line Replaceable Units (LRU) services
- Scheduled Life Limited Part (LLP) exchange or replacement
- Alert and recommended service bulletin incorporation coverage (material & labour)
- APU shipping
- Access and Removal & Re-Installation
* All options are included if you are enrolled in the Elite cost-coverage program.
View our Smart Services brochure
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Smart Services Brochure